Vast IT Transformation and Sustainability Solutions.
VITTS entails an extensive and comprehensive approach to IT transformation and digitalization. Our commitment to addressing sustainability challenges and integrating eco-friendly practices into your IT solutions.
Cloud computing services provide on-demand access to servers, storage, databases, and software over the internet, enhancing flexibility, scalability, and cost efficiency.
Our Business continuity ensures critical functions operate during and after disruptions, maintaining service levels and organizational resilience.
Engineering Networks Services
Intelligent hands in a remote team’s advanced configuration, console access, base setup, rack/stack, & physical connection
Engineering Server Services
Practical understanding on basic functions of pertinent hardware, Microsoft Application, & other systems.
Computing for End Users (EUC)
Performing service delivery (IMAC, Desk Side Support, Break Fix) in accordance with client policies and procedures
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VITTS provides exceptional, responsive, and proactive IT support, enhancing our business efficiency significantly
Walker
Consultant
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VITTS offers friendly, efficient, and comprehensive IT solutions, boosting our productivity immensely
Taylor
Admin
FAQs
Frequently asked questions
What types of IT support services do you offer?
We offer a wide range of IT support services, including network management, cybersecurity, software updates, hardware maintenance, help desk support, and cloud services. Our comprehensive packages are tailored to meet the specific needs of your business, whether you are a small startup or a large enterprise
Do you offer on-site support, or is it all remote?
We provide both on-site and remote IT support. Depending on the nature of the issue, our technicians can either visit your location or resolve the problem remotely. This flexibility ensures that you receive the most efficient and effective support possible
How quickly can I expect a response to my IT issue?
At VITTS, we pride ourselves on our rapid response times. Our help desk is available 24/7, and we aim to respond to all inquiries within 30 minutes. For critical issues, we often resolve problems in real-time to minimize downtime and ensure your business operations continue smoothly.
How do you ensure the security and confidentiality of our data?
We take data security very seriously. Our IT support services include robust cybersecurity measures such as firewalls, antivirus software, and regular backups. All our technicians are background-checked and adhere to strict confidentiality agreements to protect your sensitive information. We also comply with all relevant data protection regulations to ensure your data is safe and secure
