At VITTS Solutions, we are dedicated to providing top-notch professional, engineering, and break-fix services to clients around the world. Our team of highly skilled IT resource professionals is equipped to handle a wide range of technical needs, ensuring your systems are always running efficiently and securely.
Engineering Networks Services
Our network engineers are adept in advanced configuration, console access, base setup, and physical connections. We specialize in gateway support, service validation, and troubleshooting of network and security infrastructure on various devices including routers, switches, and firewalls from leading manufacturers such as Juniper, Palo Alto, Meraki, Dell, HP, Fortinet, and Ubiquity.
Engineering Server Services
Our server engineers boast 2-3 years of experience with MCSE certifications at an intermediate or experienced level. They possess a practical understanding of the basic functions of pertinent hardware, Microsoft applications, and other systems. With comprehensive knowledge of server hardware and Server Operating Systems, our team is well-equipped to handle network environments and multi-vendor hardware, adhering to various IT protocols.
Computing for End Users (EUC)
Our EUC services are designed to deliver seamless support to end-users. We perform service delivery in accordance with client policies and procedures, including IMAC (Install, Move, Add, Change), Desk Side Support, and Break Fix. Our technicians are skilled in analyzing and resolving system-related issues, installing and configuring PCs and peripherals, and troubleshooting any system problems.
Why Choose Us?
- Flexible Support Models: We offer flexible support models, including break-fix services, to cater to your specific needs without the burden of ongoing costs.
- Highly Qualified Engineers: Our engineers hold advanced certifications and have years of experience in their respective fields.
- Comprehensive Services: From network and server management to end-user support, we provide a wide range of services to cover all your IT needs.
- Global Support: With a global presence, we can provide support across different time zones and regions.
- Customer-Centric Approach: We work closely with our clients to understand their needs and deliver tailored solutions that meet their expectations.